Publikationen

Aktuelle Publikationen

Do Organizations Utilize Social Media Affordances? A Qualitative Investigation of Social Media Management Activities

K. Arslan, M. Trier, in: Proceedings of the 19th International Conference on Wirtschaftsinformatik (WI 2024), Würzburg, Germany, 2024.



Towards a Process Model for Social Media Marketing

K. Arslan, M. Trier, in: Proceedings of the 33rd Australasian Conference on Information Systems (ACIS 2022), Melbourne, Australia, 2022.


Towards a Differentiation Perspective on Social Media Platforms’ Affordances and Use Cultures – An organizing Literature Review

K. Arslan, M. Trier, in: Proceedings of the 32nd Australasian Conference on Information Systems (ACIS 2021), Sydney, Australia, 2021.


A Review on Social Media Channel Choice Determinants in Organizations

K. Arslan, in: Proceedings of the 29th European Conference on Information Systems (ECIS 2021), Marrakesh, Marocco, 2021.


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Weitere Informationen

Forschungsschwerpunkte

  • Social Media Management
  • Kundenbeziehungsmanagement (CRM) mit Social Media
  • Social Media Plattformunterschiede
  • Sozio-kulturelle Kontexte in Social Media Plattformen
  • Qualitative Studien, insb. Interviews (MAXQDA)
  • Quantitative Studien (IBM SPSS Statistics)