Philipp Hansmeier, M.Sc. (IBS)
Wirtschaftsinformatik, insb. Betriebliche Informationssysteme
Research Associate
- E-Mail:
- philipp.hansmeier@uni-paderborn.de
- Phone:
- +49 5251 60-5604
- Office Address:
-
Warburger Str. 100
33098 Paderborn - Room:
- Q2.316
Research
Research Interests
- Customer Experience
- Digitale Datenräume & Ökosysteme
- Digitale Plattformen
- Smart Services
Publications
Selected Publications
Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review
P. Hansmeier, D. Beverungen, Journal of Service Management Research 8 (2025) 74–93.
MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE
P. Hansmeier, P. zur Heiden, D. Beverungen, in: Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024), 2024.
CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS
P. Hansmeier, P. zur Heiden, in: Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024), 2024.
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